Cloud & platform engineering · operations

You see what is happening — instead of guessing.

Metrics, logs and traces come together in one place. On top of that an internal platform that takes complexity off developers instead of passing it on.

WHY THESE BELONG TOGETHER

Observability without a platform stays a dashboard nobody maintains. A platform without observability is a black box you cannot operate. Only together do they carry: developers ship on their own, and when something sticks it is visible within minutes where.

Three signals, one picture

Metrics say something is wrong. Traces say where. Logs say why. On their own they are fragments; correlated they are a diagnosis.

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Metrics · Prometheus

Prometheus pulls time series from applications, Kubernetes and infrastructure. Service discovery finds new pods by itself, alerting rules live as code in the repository — no clicking through UIs.

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Traces · OpenTelemetry

OpenTelemetry instruments your services vendor-neutrally — one standard across all languages. A request is followed across every system boundary, from browser to database.

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Visualisation · Grafana

Grafana brings everything onto one surface: metrics, logs and traces linked. From alert to dashboard to the specific trace — in three clicks instead of three tools.

How we connect this in practice

1

Instrument

OpenTelemetry SDK or auto-instrumentation into the services, a collector as sidecar or DaemonSet. Your applications send to one endpoint, not three systems.

2

Collect & store

Prometheus for metrics, Loki for logs, Tempo or Jaeger for traces. Retention as needed — hot data fast, cold data cheap in object storage.

3

Correlate

Shared labels and trace IDs across all three signals. From the slow endpoint straight to the log entry that shows the cause — without manual searching.

4

Alert on what matters

Alerts on user impact instead of CPU load. SLOs and error budgets decide when someone gets woken up — and when not.

Platform engineering: the platform as a product

An internal developer platform treats your teams as customers. They get self-service for what they need daily — without writing a ticket for every deployment.

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Developer portal

One place where teams see which services exist, who owns them and how they are doing. Backstage or similar — the catalogue replaces tribal knowledge.

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Golden paths

Ready-made routes for the common cases: new service, new database, new pipeline. Standards built in — including observability and security from line one.

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Self-service instead of tickets

Create an environment, trigger a deployment, run a rollback — in the portal or via CLI. Operations defines the guardrails, developers move freely within them.

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Guardrails, not fences

Policies as code check automatically what is allowed. Compliance emerges while building — not through an approval loop at the end.

WHAT THIS ACTUALLY DELIVERS
Minutes

instead of hours to root cause — because metric, trace and log are linked.

None

lock-in: OpenTelemetry is an open standard. You can swap the backend without re-instrumenting.

Self-Service

for developers — operations becomes a platform provider instead of a ticket desk.

Technologies

Chosen vendor-neutrally, to fit the problem.

PrometheusGrafanaOpenTelemetryLokiTempo · JaegerBackstageOPA · KyvernoAlertmanager

Related

UW
YOUR DIRECT CONTACT
Uwe Winnwa
Sales · cloud37 AG

30-min intro call — free.
No standard pitch. I listen, ask the right questions and give an honest assessment — even if we are not the right partner.